The Ostravend Approach
A simpler way to shop. A clearer way to connect.
Welcome to Ostravend, a brand operated by Guangzhou Shibao Media Technology Co., Ltd.
We believe a considered shopping experience begins with clarity: reliable products, accessible service information, and straightforward communication. Our aim is to help you shop with confidence, with support available before and after your purchase.
Thoughtful service, from start to finish
From exploring product details to placing an order and following its progress, we work to make each step simple and convenient. When you need assistance, our customer support team can help with product information, order inquiries, payment questions, shipping updates, returns, and refunds.
Clear information and timely assistance are central to how we serve our customers. Whatever your question, we are here to help you understand the next step.
Business Details
The company behind Ostravend
For transparency, our brand and company information are provided below.
Brand Name
Ostravend
Legal Company Name
Guangzhou Shibao Media Technology Co., Ltd.
Customer Support Email
service@ostravend.com
Registered Business Address
Unit E3176, Zone C, 3rd Floor, Building 3, No. 539 Shibei Industrial Road, Dashi Street, Panyu District, Guangzhou
Here when you need us
For questions about a product or an existing order, email service@ostravend.com. If your inquiry relates to an order, please include your order number and a brief description so we can assist you more efficiently.
Service Days
Monday–Friday
Estimated Response Time
Usually within 24–48 business hours.
Responses may take a little longer during holidays, promotional periods, or times of higher inquiry volume. Thank you for your patience. Our team will respond as soon as possible.
Thank you for choosing Ostravend.