Ostravend Customer Care
A question? Let’s make things clear.
At Ostravend, operated by Guangzhou Shibao Media Technology Co., Ltd., we believe helpful service begins with clear communication. We are here to support you throughout your shopping experience, from your first product inquiry to assistance after your purchase.
How we can help
Contact our customer support team for questions about product details, order status, payments, shipping updates, returns, refunds, or other shopping-related concerns. We will help clarify the information you need and guide you through the next steps.
If your question relates to an existing order, please include your order number and a brief description of your inquiry. This helps us understand your request and assist you more efficiently.
Get in Touch
Contact information
For product inquiries, order support, shipping questions, or after-sales assistance, please email our customer support team.
Customer Support Email
service@ostravend.com
Brand Name
Ostravend
Legal Company Name
Guangzhou Shibao Media Technology Co., Ltd.
Registered Business Address
Unit E3176, Zone C, 3rd Floor, Building 3, No. 539 Shibei Industrial Road, Dashi Street, Panyu District, Guangzhou
Support with care and clarity
We value every customer and aim to provide straightforward information, responsive assistance, and a reliable shopping experience. If anything is unclear, please reach out. We are here to help.
Thank you for choosing Ostravend.